RETURNS POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, or unused, and sealed in its original plastic packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cosmicitag@gmail.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Any issues must be reported to us within 2 days for us to resolve this. And any missing parcels must be reported within 5 days of ordering.